Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the website https://divinesyncserv.in/ operated by DIVINE SYNCSERV PRIVATE LIMITED (CIN: U70200GJ2024PTC152909), registered at 708, Aakruti Complex, Near Sardar Patel Stadium Char Rasta, Navrangpura, Ahmedabad, Gujarat – 380009.

By accessing and using this website and placing orders, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using this website, creating an account, or placing an order, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract under Indian law. If you do not agree to these Terms, please do not use our website.

2. Products & Pricing

• All products listed on the website are subject to availability.
• Prices are displayed in Indian Rupees (₹) inclusive of applicable taxes.
• Prices range from ₹100 to ₹25,000 and above, covering all electronics categories.
• We reserve the right to modify prices at any time without prior notice.
• Product images are for reference only. Actual product may vary slightly.
• We strive to ensure accurate product descriptions but cannot guarantee error-free listings.

3. Orders & Payment

• Orders are confirmed only after successful payment or acceptance of Cash on Delivery.
• We accept payments via Easebuzz Payment Gateway (UPI, Cards, Net Banking, Wallets) and Cash on Delivery.
• We reserve the right to cancel any order at our discretion due to pricing errors, stock unavailability, or suspected fraud.
• In case of order cancellation by us, a full refund will be issued.

4. Shipping & Delivery

• We offer delivery across India. Delivery timelines are estimates and not guaranteed.
• Risk of loss or damage passes to you upon delivery.
• See our Shipping Policy for full details.

5. Returns & Refunds

Our Refund & Return Policy forms part of these Terms. Please read it before placing an order.

6. User Account

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorized access to your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

7. Intellectual Property

All content on this website — including logos, text, images, product listings, and code — is the property of Divine Syncserv Private Limited and is protected under Indian copyright law. Unauthorized reproduction or use is prohibited.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Divine Syncserv Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the specific product in question.

9. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

10. Grievance Redressal

As per the Information Technology Act 2000 and Consumer Protection Act 2019, our Grievance Officer can be contacted at:

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes acceptance of the revised Terms.